Audience: Operators, support teams, and incident responders.
Operations
Operations console, health/readiness, support bundles, troubleshooting, and upgrade readiness.
Guide
Local Operations View
The operations console is read-only and aggregates safe local state. It does not provide remote control, hosted monitoring, or a support backchannel.
Support Bundle
Support bundles contain allowlisted diagnostic JSON files and checksums. They exclude credentials, raw traffic, raw audit payloads, cookies, authorization headers, and host secrets.
Troubleshooting
Troubleshooting guidance is grounded in product signals: health, readiness, audit verification, operations snapshots, license state, policy registry state, and deployment configuration.
Authoritative Sources
These repository documents remain the source of truth for implementation details.
Enterprise Operations Console
Read-only runtime, enforcement, audit, licensing, intelligence, SIEM, metrics, and HA state.
docs/ENTERPRISE_OPERATIONS_CONSOLE.md
CP-4 defines and implements the commercial boundary for the GeoCordon Enterprise Operations Console.
Operations
Operational triage, alerts, incidents, and key compromise guidance.
docs/OPERATIONS.md
Operational procedures for customer-operated GeoCordon (Gateway). These runbooks assume the security and deployment baselines in `docs/PRODUCTION_HARDENING.md`, `docs/DEPLOYMENT.md`, and `docs/KUBERNETES.md`.
Customer Success
Readiness diagnostics, handoff, support bundle, and upgrade readiness.
docs/CUSTOMER_SUCCESS.md
CP-6 adds a local Customer Success Platform for deployment readiness review, diagnostics, support handoff, upgrade readiness, and safe support bundle generation.
High availability
Readiness behavior and primary/standby operation.
docs/HIGH_AVAILABILITY.md
Milestone 24 enterprise HA guidance for GeoCordon (Gateway).
Backup and restore
Evidence storage recovery procedures.
docs/BACKUP_RESTORE.md
Procedures for the append-only SQLite audit ledger used by GeoCordon (Gateway).